What are the key requirements of E-commerce software outsourcing?
Nowadays, almost every business has a website, a fan page, or with some big business, we have what is called an e-commerce store. But creating and sustaining an e-commerce store will require some skills related to the IT section and managing services. So that’s why e-commerce software outsourcing in Ho Chi Minh city was born.
1. Why Develop E-Commerce Software?
Today, the use of the internet and electronic data exchange are becoming more and more prevalent. And businesses’ change in emphasis from physical stores to online ecommerce demonstrates this.
Figure 1. Why Develop E-Commerce Software?
People are now at ease with the idea of ordering goods and services online rather than in person. Customers may easily and reliably complete their transactions thanks to secure payment mechanisms built into the e-commerce platform.
Besides, another push from the Covid pandemic has made people passively forced to adapt to the form of shopping on the web because of the distance they can’t go out. This has stimulated e-commerce software to gradually become popular and develop rapidly.
2. WHAT IS E-COMMERCE SOFTWARE?
2.1 What is eCommerce software?
In brief, many sophisticated components and processes make up an online business, which e-commerce software streamlines through an easy-to-use interface that even non-techies can use. The system’s ability to interact with various platforms and services like CRM, CMS, ERP, payment gateways, email marketing tools, accounting software, fulfillment services, and social networking networks makes things even easier.
Figure 2. E-commerce software helps you manage your virtual store on the internet
2.2 Classification of e-commerce software
Mobile apps and e-commerce websites are two sorts of e-commerce software you can create for your company. Both have sizable user bases and offer particular advantages to each.
Figure 3. Classification of e-commerce software
- E-commerce websites are websites created by businesses for the purpose of only introducing and selling products of that company, not for other traders to sell on their website.
- Mobile apps is an application on a mobile device created by an individual or organization to support businesses in trading and transaction activities and is done mainly through an internet connection.
3. How can eCommerce software help you?
While e-commerce software can handle the majority of the key duties related to running your business on its own, it frequently interacts with other apps and services to allow you to accomplish more from within the system. Ecommerce software becomes an all-in-one integrated platform that can achieve the following thanks to its extensive features and functionalities, as well as its amazing integration possibilities.
3.1 Manage your inventories and products:
You can categorize and catalog things by using SKUs and variations (size, color, and quantity) as well as names and photographs. You’ll also get notified and informed if stock levels are low, as well as if items are in high demand and require replenishment.
3.2 E-commerce helps you manage orders and customers:
It’s critical to manage a customer’s purchase from product selection to payment, checkout, and delivery. Every order is a sales transaction that has a financial impact on your business. As a result, it must be completed quickly and easily for the customer. Manage orders, check order status, and make quick changes if necessary with eCommerce software. It can handle payment processing, retain transaction records, manage customer information, construct billing and invoicing, do correct accounting, and give analytics and reporting, among other things, on its own or in conjunction with a third-party app or service.
Figure 4. With e-commerce, your customers and orders will be well managed
3.3 Automates the shipping and taxing processes:
Printing shipping labels, calculating sales taxes based on a client’s location, and sending customer notification emails can all be automated and done more precisely.
3.4 Improve the consumer experience:
Customers should be able to find what they need in your store fast and easily using e-commerce software. Hosted solutions feature service-level agreements to ensure 100 percent uptime as well as simple but robust website management, allowing you to provide the finest online shopping experience to your customers.
3.5 Last but not least, enhance marketing ability:
Built-in SEO helps online retailers rank higher in organic search engines, which leads to increased online visibility and cheaper customer acquisition expenses. SEO is so important, so almost every e-commerce software outsourcing in Ho Chi Minh City will focus on developing SEO.
4. WHAT IS E-COMMERCE SOFTWARE OUTSOURCING?
Figure 5. What is e-commerce software outsourcing?
4.1 WHAT IS E-COMMERCE SOFTWARE OUTSOURCING?
E-commerce software outsourcing is the activity of outsourcing a third intermediary who is a contractor specializing in providing solutions for E – commerce software, at this enterprise will receive projects and complete them within the agreed time period. favorable. This middleman, is not allowed to sell, advertise anything about the product they have made for us and they get paid based on the agreed project.
4.2 Classification of e-commerce software outsourcing
E-commerce software outsourcing in Ho Chi Minh city is divided into two categories based on the distribution method:
- On-Premise: installed on a local server or PC and administered on-site by a staff that handles manual updates, troubleshoots issues and performs regular maintenance. Early on, online vendors preferred on-premise systems over hosted solutions because they allowed for more hands-on supervision.
- Software as a Service (SaaS): This is a method of delivering software Because all upgrades, patches, and newly released features are done automatically or with one-click integrations, SaaS or hosted solutions are theoretically hands-off choices. Hosted e-commerce software has advanced substantially in recent years, allowing for extensive customization and flexibility previously only available on-premise, making it a viable option for most online retailers. Furthermore, SaaS software may be set up fast and is available in a variety of packages.
4.3 Benefits of e-commerce software outsourcing
It is not natural that businesses look to E-commerce software outsourcing services instead of building their own. Because, to develop E-commerce software, one must have expertise in this field, but most companies in Vietnam have small and medium-sized models, so it is difficult to design a software by themselves. Besides, businesses realize the benefits that E-commerce software outsourcing brings.
Figure 6. Benefits of e-commerce software outsourcing
Here are some of the benefits listed:
4.3.1 Spending is less money
The guaranteed decrease in development expenses is the main benefit of E-commerce software outsourcing. It’s frequently less expensive to work with a web developer or eCommerce technology provider than to hire and pay your own personnel.
The cost of outsourcing eCommerce development can be reduced by 20% to 70%. Where you outsource will affect the final price. For instance, web development is anticipated to pay between $100 and $150 per hour in the United States. The typical price for the same services can range from $50 to $70 throughout Europe.
If you hire your own internal team, you would be responsible for paying an annual salary of roughly $76,000 in addition to taxes and other legal costs.
4.3.2 Knowledge from the top
Some tasks genuinely call for the participation of specialists who can be hard to find in your area. With the help of e-Commerce software outsourcing, even the most skilled professionals can be hired affordably. Additionally, you won’t need to waste time hunting for that expert yourself.
Figure 7. E-commerce software outsourcing have knowledge from the top
4.3.3 Sharper focus on the economy
Collaboration with an internal development team necessitates extensive preparation and involvement. All you need to do is offer feedback and your confirmation once you’ve located a reliable eCommerce outsourcing company, talked, and agreed upon every aspect.
The extra time can be used to concentrate on important business duties like finding new prospects to grow your eCommerce firm, improving sales, looking for better partners, and emphasizing developing a devoted relationship with its clients.
4.3.4 A greater variety of skills
If you outsource web development, you can have access to a range of experts. Your software development firm will give you a lot of the necessary skill set, even if you only need one for a short period of time. As a result, whenever a problem arises, you won’t have to waste time seeking for a dependable expert. A greater variety of skills.
4.3.5 The creation procedure is quicker and simpler.
Your project’s launch will be indefinitely postponed if you hire an internal development team. Prior to starting development, you must arrange for a variety of things, including tax regulations, company bonus payments, travel packages, and human resources operations.
The standard technique is time- and money-consuming compared to outsourced web development, which allows for the acceleration of all procedures. Finding a partner who will manage the hiring process or supply you with the necessary professionals is all that is necessary.
In many instances, outsourcing firms also have a standard team structure made up of a project director, systems engineers, developers, creatives, and QA engineers, as well as predetermined procedures that facilitate the swift adoption of new solutions by the market.
4.3.6 Scalability is really good.
Adding more staff to your project could be quite difficult for your on-site team. Companies that outsource have a lot of expertise with quickly scaled development teams. Even if you truly need to expand your team in a few quarters, they can easily add a few peers who would be working on your project because they have access to a vast talent pool. Instead, you could need to find, hire, and onboard developers by yourself.
4.3.7 Security
Concerns regarding the security of their eCommerce outsourcing plague many organizations. You could now agree to a non-disclosure agreement with your developer in order to safeguard your project and originality.
You may be sure that your company and concepts will be fully protected by the law while outsourcing eCommerce.
5. SELECT A PARTNER FOR THE DEVELOPMENT OF E-COMMERCE SOFTWARE
You must assess your technical capabilities before beginning the construction of your e-commerce software to ensure that you have the knowledge necessary to create a solid e-commerce solution.
You must make sure that your E-commerce solution is as trustworthy, safe, and bug-free as possible if you want users to like it.
Utilizing software engineers with extensive knowledge of e-commerce development is the only way to ensure this.
The correct Ecommerce development platform can be chosen based on your company’s needs, for example, by developers with experience in e-commerce development services.
Figure 8. Select a partner for the development of e-commerce software
Additionally, they will help you create and develop online store software with a unique user experience and layout.
They will also be able to guarantee that your app is secure, including data security, payment gateway security, etc. Without the necessary technical expertise, this is difficult to accomplish.
You have the option of hiring independent developers or outsourcing your e-commerce project to a business that develops e-commerce products.
With freelancers, on the other hand, it is your duty to select qualified developers, which includes overseeing the entire hiring procedure.
When at all feasible, stay away from hiring freelancers because their likelihood of contributing to a project’s success is drastically diminished.
You can access a huge pool of qualified developers and project managers through a partnership with a software development company, all of whom have been screened by the business and whose work is supported by the platform.
By reading reviews on the web like Trustpilot or perusing their homepage to determine their experience, past projects, customers and reputation.. such information is displayed.
You will discover a dependable e-commerce software development partner for your company in this method, and the headache will only occur once.
6. The key requirement of an e-commerce software
Ecommerce software is created with a wide range of features and functions. That streamline and support the numerous parts of online selling to achieve its goal. The following are some of the most popular characteristics of e-commerce software:
- Automation: The checkout process is automated, including the proper calculating of price, taxes, shipping rates, and handling expenses, so customers know exactly how much they’ll pay for the things they choose.
- Integration: Most e-commerce platforms can link with a variety of business software as well as third-party platforms and services, allowing you to manage several duties – such as accounting, email marketing, order fulfillment, and payment processing – from a single platform.
- Website creator tools: If you don’t already have one, e-commerce software can assist you in creating one from the ground up. It offers design templates that allow you to easily develop a professional-looking website and storefront depending on your preferences without having to engage a professional designer.
- A reliable database: You get a single area where you can store, access, and retrieve product information, customer data, accounting transactions, product listings, browsing histories, and payment and shipment status in one place.
- Tools for marketing: You may use your e-commerce software to improve the marketing, advertising, and branding of your website. You may create targeted marketing, SEO optimization methods, and branding/image reinforcement using a variety of tools.
Figure 9. E-commerce not only take care of your customer but also how to attract them
Summary
Going forward, a major change that will affect e-commerce platforms is the implementation of and integration with new devices. So, right now is still a golden time for your organization to implement e-commerce in your business with the help of e-commerce software outsourcing in Ho Chi Minh city.
Sources: Internet
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